Delivery & Returns

DELIVERY & RETURNS

Delivery & Returns

Delivery
Next day delivery £5.95

Must be ordered before 11 am Monday to Friday. If you order at say 12 o'clock on Friday your parcel will be collected from us Monday and you will get it on Tuesday.
We offer free standard delivery on orders over £100 (normally £5.95)

Any items going to Ireland or Scotland will carry a surcharge. If unsure we can quote you the delivery costs before purchase.

(*subject to our terms & conditions)

Delivery Monday-Friday (excluding bank or public holidays) on stock items.

If you require Saturday delivery it is double the cost.

If you order something and want it by a certain date do mention this on special instructions on the order form, especially if there are several items as one may hold another item up.

Returns

We want you to be delighted with your purchase but if you are not you can return any stock item within 14 days of receipt, as long as it is unused and in its original packaging, earrings are non-returnable due to hygiene regulations. 
   
Damaged goods must be notified within 48 hours of delivery via email including photographs to info@feathersofitaly.co.uk. Sale items are exchange only but clearance items are non-returnable. If you have bought an item from our shows it is exchange only and within 7 days.

If the item has been further reduced if it was bought in a sale you will get the lower price if returned.

If it is a non-stock item it is advisable to check all measurements and details prior to ordering, as these are items are non-returnable.

Sale items may have slight imperfections.

Please send all returns to ideally get proof of postage or use a courier dont used sign for from Royal Mail as if we are at a show we have to collect it from a town which may carry a surcharge of £12:

Wood Farm House
Breaden Heath
Whitchurch
Shropshire
SY13 2LQ